Each and every one of our clients is a reference.
Our client relationships are sacred. Every day, we work to emulate the very customer experiences we’re building for you. Here are just a few of the comments current and previous clients have shared with us.
"I wanted to thank you and your organization for your excellent work and support. The mystery shop results are providing us very useful information for improving our relationships with our dealers towards increased sales."
Senior Project Manager, Bose Corporation
"Second to None brings tremendous value to Cosi bakery cafes. Through your solutions, we now have a comprehensive understanding of our operational service and quality, which brings unprecedented precision to our efforts of sustaining satisfaction and profitability."
Executive Coordinator, Cosi, Inc.
"Borders Group firmly believes customer service quality is of utmost importance. The mystery shops provided to our Borders division by Second to None have been invaluable in measuring strengths and highlighting opportunities for our stores to improve the customer experience."
Customer Service Specialist, Borders Group, Inc.
"The people on our Second To None project team are very responsive, helpful and a pleasure to work with. My perception is that they truly want to partner with the companies they work with and that they take great pride in the product they deliver. I have very high standards of performance and feel you have assigned to us an excellent account manager."
Performance Measures Manager, Starbucks Corporation
"Special thanks to your support team for setting up our online management reports and things; they are so informative, easy to read and very professional! I'm so pleased we have discovered Second To None!"
Service Quality Coordinator, First National Bank & Trust Company
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