Within our Catapult system, Second To None offers mission-critical information that helps move your organization from data-driven to insights-informed.
Once information is collected via a mystery shopping, voice of customer survey, compliance audit or other custom research program, it is vital that your brand can accurately assess the data. Our tool provides easy to understand graphic displays of information to help your team better grasp the information provided, and to then make more impactful changes throughout your enterprise.
Second To None’s technology platform seamlessly integrates data streams from your Customer Experience measurement programs, and presents it in a clear manner so that all members of your team can remain on the same page. You can customize your data to present in whichever graphical display your team prefers.
Data Visualization will help improve your organization’s:
- Ability to understand and act on data yielded by your program
- Better translate the value of Customer Experience measurement throughout your organization
- Obtain a more accurate view of how evaluators are rating your brand over designated time periods
In addition to Data Visualization, the Second To None platform consists of:
Our robust analytics and reporting services deliver clear, fact-based marketing and merchandising compliance insights to the right people at the right time, enabling you to focus with pinpoint accuracy on the most important action planning and priorities, at every level of your organization.