Does your brand provide a joyful customer experience? The retail industry is one of the most complex and hyper-competitive sectors of the economy — we help brands like yours outpace the competition by measuring customer satisfaction and what it truly means for your success.
We design and customize a wide range of services, from mystery shopping to customer surveys to brand reputation monitoring, in order to determine what’s helping you effectively connect to your customers and where there may be untapped opportunities.
We create the following custom solutions for you:
We serve the following categories:
- Big Box + Mass Merchandise
- Convenience Stores + Service Stations
- Grocery + Supermarket
- Specialty Retail
- Luxury Retail
- Drugstore + Pharmacy
- Consumer Services
- Wireless + Consumer Electronics
Trusted by the most respected names in retail, we stand ready to help take your brand experience to the next level. The following are some of the clients we’ve served: