Catapult (Integrated CX Reports, Analytics & Insights)
Information is power — it can inspire small changes and dramatic improvements when it reaches the right people at the right time. Our Catapult tool integrates, harmonizes and analyzes multiple CX data streams. It enables anyone on your team access to powerful feedback and real-time updates, in turn pinpointing priorities and putting plans into action.
Optimized to work across all devices, our CX performance and analytics portal delivers role-specific reporting that can be customized for ultimate efficiency from the moment of log-in. Our robust analytics and reporting services deliver clear, fact-based insights that can help you do better at every level of your organization.